Service provider assistance
Your Emergency Plan let’s you and your household plan ahead so you know exactly what to do, where to go and how to keep in touch with each other during an emergency.
One of the easiest and most important things you can do to prepare for an emergency is to prepare an emergency kit. Use a checklist to gather items you’ll need to stay safe and informed.
Keep a battery-powered radio in your Emergency Kit.
Planning for an evacuation now can save you time and stress in the event of an emergency. Consider what you'd need to take with you, and prepare an evacuation kit for your household.
Make sure your home insurance is adequate and covers all hazards in your area.
Keep emergency contacts and key numbers handy.
Download the ACT Government's "Your Guide to Preparing for an Emergency" and "Your Emergency Grab and Go Booklet"
Learn about your local government’s emergency preparedness and review evacuation zones and routes.
Take a First Aid course or update your certification.
Discuss possible scenarios and responses with family.
Stay informed and know how to tune into warnings and alerts.
Ensure that your home and yard are well maintained.
Be aware of appliances and other devices that may not work without power or gas such as garage doors, heating/cooling, telephone or kitchen appliances.
Keep your pantry stocked with non-perishable food items that don’t require cooking.
Get to know your neighbours.
Learn how to turn off all mains including power, water, gas and solar power.
Install smoke alarms and test them regularly.
If you have a zombie in your family, be sure to take extra steps to prepare to keep everyone safe.
If you are elderly or have a disability, it is especially important that you build a personal support group of family, friends and caregivers. Discuss your needs and make sure you understand each other’s expectations in the event of an emergency.
Share your emergency plan and emergency kit, and plan how to communicate with your support group.
Provide spare keys to your support group to access your house during an emergency. This is especially important if you are elderly, have a disability or are a vulnerable person (pregnant etc.).
Keep a seven-day supply of any essential medications.
Wear a medical alert ID to identify disability or health issue.
If you are elderly or have a disability, ask a friend, relative or neighbour to check on you after an emergency.
If you have a disability, keep a list of your specific needs, limitations, capabilities and medications.
Plan ahead if anyone in your household needs life-support equipment and find a back-up generator.
Know the location of your nearest hospital in case of emergency.
Consider asking your disability service provider for assistance and information on your emergency plan.
Make sure members of your support network understand how to operate any equipment needed by people with disability or chronic health conditions.
If you have a communication disability, write down the best way to communicate with you and keep it in your emergency plan.
If you have an elderly household member, consider keep an extra pair of glasses and spare medication in your emergency kit.
If a member of your household uses a walking aid or mobility aid, consider placing spares in different rooms throughout your home; keeping them assessable at all times.
If an elderly member of your household (or any member of your household) uses hearing aids, keep extra batteries for the aids in your emergency kit. Replace them annually so you're never caught out.
If you or a member of your household uses mobility equipment, medical equipment or similar, consider storing back-up equipment at your neighbour’s home, school or your workplace.
If you use an electric wheelchair or mobility aid, keep a manual wheelchair for back-up if possible.
Keep a copy of your baby's medical and immunisation records along with contact information for your health care providers in your emergency kit.
Include essential baby items in your emergency kit including nappies, bottles and extra baby clothes.
Involve your children when creating your emergency plan.
Discuss possible emergency scenarios and responses with your children.
Teach your children about extreme weather and natural disasters.
Learn about how your children might respond to an emergency.
Get your pets and animals ready: keep a pet carrier, leash or harness close-at-hand and check if your local evacuation centre will accept pets.
Include items for your pets in your emergency and evacuation kits.
Keep a list of important numbers for your pet in your Emergency Plan.
Keep your pet's ID up to date with your contact details and make sure your pet is microchipped.
If you must leave your pet behind, lock them indoors with food and water.
Ensure your pet's vaccinations and licenses are up to date.
If you need to transport or evacuate your bird, transport them in a secure travel cage or carrier.
Get to know your neighbours.
Understand your community risk - research your local hazards.
Stay informed of weather warnings and ensure your contact details are up-to-date so authorities can contact you in an emergency.
Talk to people new to your area about local hazards and the ‘ACT First' and ESA website
Know what resources are available to you and your community and what your personal responsibilities are.
Get together with your neighbours and list those with special skills that will benefit your community; make a list of tools and equipment your neighbours can share.
Unite as a community to overcome the extreme weather events and other hazards.
Whether you’re a long-term resident in your area or newly arrived, volunteering is a great way to meet new people, while giving to the community.